Why shop with us
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Fast Shipping
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Amazing Customer Service
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Inclusive
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Cruelty-Free
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Vegan
About us
I’m Carla, the creator of Tokozz. Growing up in Belgium, I often felt the beauty industry didn’t fully reflect me or so many others...
FAQ
What if I have an issue with my order?
Our customer service team is here to help. You can contact us anytime through email or the contact form on our website.
Where do you ship?
We offer worldwide shipping so customers from anywhere can enjoy Tokozz.
How long does it take for my order to ship?
We ship all orders within 24 hours.
For exact delivery times, please refer to our Shipping Policy, as arrival depends on your location and the shipping method.
Are your products vegan and cruelty-free?
Yes. All Tokozz products are vegan and never tested on animals.
Are your products suitable for all skin tones?
Absolutely. Tokozz is created with inclusivity in mind, offering shades and formulas that flatter a wide range of skin tones.
Do you accept returns or exchanges?
For hygiene reasons, we cannot accept returns on opened products. If your item arrives damaged or incorrect, reach out and we’ll resolve it quickly.
How can I track my order?
Once your order is shipped, you’ll receive a tracking link via email.
